MM
Mihlali M

1 reviews | Active since Jul 2016

15 Jul 2016, 10:32

Airtime disappearance

<p>Vodacom is chowing my airtime and telling me I subscribed to services I do not even know about. I also buy power hour and instead of using power hour I am loosing my airtime. I call their consultants as well and the consultant disappears also during our conversation and I am met with this review person asking me these four questions. I can't be recommending my friends to use such.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2016, 11:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,