PU
Peter U

1 reviews | Active since Dec 2014

02 Aug 2017, 15:42

Airtime disapearing

<p>I have issues with vodacom, i bought airtime on 30/07/2017 of R 29.00 and it disapeared and before that i bought airtime on 5/06/2017 which also disapeared. i have cancelled this substriptions that vodacom claim i have with ringing tone companies but i still no joy. What does it take, to change my newtowrk? I have spoken to the vodacom poeple on numerous occasion but no help.</p>

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Replies (2)
Vodacom
Vodacom's reply02 Aug 2017, 17:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Aug 2017, 09:42
Official

Dear Peter,

Feedback has been provided.

Regards,

Cassandra