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Bhekstar B

1 reviews | Active since Oct 2015

03 Nov 2016, 14:32

Airtime disapearing

<p>This is the second time happening from the same network, I have a top up contract sim with vodacom i get R110 and 500meg on that sim and i dont even use the sim. Today i decided to insert the sim card and convert my airtime to data as i need to connect to the internet for a while. To my suprise i only have R33 left without using the airtime. I have another prepaid number with Vodacom same thing happened 2 weeks back. And i also use Cell C i never expirience such on that sim. number in question is ********** 030 you can contact me on ********** 766 logged this on the 1st this no feedback</p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,