1 reviews | Active since Oct 2015
Airtime disapearing
<p>This is the second time happening from the same network, I have a top up contract sim with vodacom i get R110 and 500meg on that sim and i dont even use the sim. Today i decided to insert the sim card and convert my airtime to data as i need to connect to the internet for a while. To my suprise i only have R33 left without using the airtime. I have another prepaid number with Vodacom same thing happened 2 weeks back. And i also use Cell C i never expirience such on that sim. number in question is ********** 030</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr. Bheki Ndlovu
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Please accept our apology for any inconvenience caused.
Kind Regards
Kulsoem
Dear Mr. Bheki Ndlovu
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Please accept our apology for any inconvenience caused.
Kind Regards
Kulsoem