OH
Omar H
1 reviews | Active since Mar 2024
20 Sept 2025, 18:58
Airtime depleted unfairly
Today I started to recieve sms from vodacom saying I have used out of bundle data. My mobile data was off and I was on my mobile when receiving the sms's.
This is the second time it has happened. The first time I thought I could be mistaken but today I am certain that my airtime was depleted unfairly.
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Vodacom's replyOfficial
21 Sept 2025, 18:24 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply21 Sept 2025, 18:24
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team