SM
Suhayl M

1 reviews | Active since Aug 2014

29 Nov 2017, 12:35

Airtime depleted

My airtime has been depleted. Called the call centre and this is apparently due to some link that I clicked on and has automatically activated services that I didn't want.!!! Mobile Content...

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2017, 12:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Dec 2017, 09:16
Official

Dear Suhayl,

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,