AIRTIME DEDUCTIONS WITHOUT CAUSE

I have a wifi ****le. Month after month airtime gets deducted from my device before I even have a chance to switch it on.

I manage both my vodacom accounts from my phone. So using my phones data I buy airtime for my linked number.

This has been an occuring event since I signed my contract with Vodacom. I have been to at least 5 vodacom stores with this complaint and everytime I am reassured that this should not and will not happen again.

This month before buying data or even switching om my ****le... my R110 airtime voucher was deducted again to R90. I then bought more airtime to buy the data bundle required. When I tried reloading my data the amount was again to little to purchase my bundle.

Vodacom please sharpen up your customer services department.