Airtime Deducted But No Data
I bought a 1 Gig Nighshift bundle through Just For You. My airtime was deducted but I never received my data. Suddenly I get messages that say your airtime has expired. How does this work? I had R20 on my phone and after I bought the bundle it showed me I had R8 left. According to me the bundle went through but I never got my Data. Now I am left with no airtime and no data. This is unacceptable as I only use data night time and now I can not do what I want to do.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian
Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian