Airtime debited without agreement

What is Vodacom doing with my 0.02 daily and my R1.02? Each time I buy free minutes today tomorrow there's a 0.02 gone from my airtime balance. What made it worse was R 1.02 that they debited yesterday 03.09.2026.

This kind of just taking my airtime without my permission will make me move to another service provider. I have screenshoots from what I'm saying. I need answers. When I open a complain with their customer service they close it without giving me answers.

0.02 *10 days = 0.20 0.20*100 times = R 2000 this is the loss I continuously incure from Vodacom