DC
Daren C

1 reviews | Active since Sept 2012

18 Jul 2016, 13:47

Airtime debited but not reflecting on phone

<p>Bought 110rand of airtime from Internet banking debited my account but not reflecting on my phone. </p> <p>Contacted 082111 multiple time since the morning but 7 hours later their system is still offline and nobody could assist in resolving the matter.</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Jul 2016, 05:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team