TM
Tokiso M

1 reviews | Active since Sept 2016

06 Sept 2016, 10:09

Airtime debited but does not reflect

<p>I bought airtime, it was debited and I got the message that my account was recharged but it does not reflect, contacted customer care 082111 but I'm on hold and never get though to a consultant.</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Sept 2016, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TM
Tokiso M's update06 Sept 2016, 13:58
Reviewer Update

The matter has been resolved thank you very much.