BP
Bevin P
1 reviews | Active since Mar 2012
01 Apr 2016, 14:45
Airtime/data bundles expire after a month.
Is this an April fools joke?<br> <br> I recently cancelled my contract and switched to prepaid in March, I purchased a data/airtime and SMS bundle through FNB's online banking only to find out of the 1st of April it has all expired.<br> <br> So now with mobile providers we don't even get to use what we have paid for, I think ill do some research and evaluate which providers don't expire your bundles so quickly and switch.<br> <br> Good bye Vodacom<br> <br>
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Replies (1)Vodacom's replyOfficial
01 Apr 2016, 14:46Hello nightshade2109,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply01 Apr 2016, 14:46
Official
Hello nightshade2109,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
