BP
Bevin P

1 reviews | Active since Mar 2012

01 Apr 2016, 14:45

Airtime/data bundles expire after a month.

Is this an April fools joke?<br> <br> I recently cancelled my contract and switched to prepaid in March, I purchased a data/airtime and SMS bundle through FNB's online banking only to find out of the 1st of April it has all expired.<br> <br> So now with mobile providers we don't even get to use what we have paid for, I think ill do some research and evaluate which providers don't expire your bundles so quickly and switch.<br> <br> Good bye Vodacom<br> <br>

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2016, 14:46
Official
Hello nightshade2109,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team