AH
AndrAA(C) Hanekom
1 reviews | Active since Dec 2014
20 Mar 2015, 11:35
Airtime/Data
I have done a lot of updates on my smart device this morning and used existing data after which I purchased additional data and airtime using *120*321# and *130*321# via my bank account equating to R200 however I believe that according to my calculation you still owe me 250MB and R24 airtime (R12*2).<br> <br> Please take care of it or alternatively provide me with a comprehensive time lined breakdown of airtime and data used today.
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Vodacom's replyOfficial
21 Mar 2015, 06:27Hello andre_hanekom,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Mar 2015, 06:27
Official
Hello andre_hanekom,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,