FI
FAEEZ I
1 reviews | Active since Jan 2010
23 Jul 2015, 20:43
AIRTIME CREDIT NOT TRANSFERABLE
I am an uChoose Flexi 110 customer and would like to suggest that you allow me to transfer airtime from my credit airtime balance to my mother's prepaid Vodacom cell number. The airtime in my account was paid for by me and I wish to transfer some of it to my mother as she is a pensioner. Please consider my request as I regard your current policy to be unfair and restrictive as customers should be allowed to utilise their credit balance - which has been paid in full - in any way they may choose. Thank you. PS. Emails to myidea-vodacom- co-za are not rep**** to.
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Vodacom's replyOfficial
24 Jul 2015, 14:03Hello Faeez Ismail,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Vodacom's reply24 Jul 2015, 14:03
Official
Hello Faeez Ismail,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.