Airtime being used up on its own
I have recharged in less than 24hrs with R130 airtime, and made two 1 minute calls and my airtime is now up, I have not used it for anything so my airtime is being deducted without my knowledge. I am going to swop service providers if this carries on because it is theft. Totally unacceptable!!'
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Kerry
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Kerry
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ