1 reviews | Active since Nov 2011
Airtime balance disappearing
Hi, I’m currently on holiday and did not make a call from my cellphone since Saturday 6 January 2018. However I see that my airtime balance is reducing daily without me making any calls. Can you please investigate.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Sharon
Please be advised we have responded to you with feedback via SMS.
Regards,
RJ
Dear Sharon
Please be advised we have responded to you with feedback via SMS.
Regards,
RJ