1 reviews | Active since Jan 2013
Airtime and data vanished
My airtime and data just vanished. I have been getting dropped calls as well on SA's best network. Really disappointing had issue with the service since I started with you, please fix your network, you will be losing a lot of clients...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM
Best regards,
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM
Best regards,