1 reviews | Active since Dec 2015
Airtime and data *******
<p>I logged a complaint yesterday regarding the above and it was later updated that the supplier has responded whilst as I didn't receive any response to date. After logging my complaint I further contacted vodacom twice and I was advised that there are apps that are updating automatically on my phone hence the airtime and data are getting deplected rediculously but was given another contact number and was told to contact Intelicell, the company that I have a contract with. I contacted Intelicell and they told me that it's that I used it and the data I was putting is too little. I spoke to Charnee at intellicell and I spoke to Palesa at Vodacom. Both these ladies didn't give me a details and prompt responses. Intellicell further advised that they will get vodacom to email me my itemised billing and till now NOTHING. This is the worst experience of my life. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
