1 reviews | Active since Jan 2017
Airtime and data struggle
<p>Lately I have been struggling with vodacom ,my Airtime always seems to disappear and my data also. they don't even notify me when my data is depleted they just go on to consume my Airtime. sometimes they don't even consider my data,they just go straight to consuming my Airtime and when it's finished that's when they go to my data. this morning I recharged within minutes of recharge my Airtime and data were both finished. I rechargedon't again and made a call that didn't even last for 3 minutes,R10 Airtime was gone. I'm sick and tired of this. if this is what getting free Facebook brings for us then I would rather not have free Facebook. I'm very disappointed in vodacom as I have been using it for the past 10 years and I use to recommend the to people. now you just doing nonsense to your customers and I'm not the only one crying about this,a lot of people share the same sediments . I'm fed up.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
