mM
meshack M

1 reviews | Active since Apr 2015

02 Aug 2017, 13:48

Airtime and data ******

<p>my monthly airtime of R110 was loaded on 1 august... this morning i wake up to R35 airtime left on my account, when i had data on my phone. i loaded a 1gb data on about the 20th of july and its already finished and 1gb used to last me all month... wow, just wow vodacom!!!</p> <p> </p> <p>this is horrible and ******** :( :( :(</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply02 Aug 2017, 15:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Aug 2017, 11:12
Official

Good day,

As per our communication sent to you, this query has been resolved.

Regards,
RM