Airtime and Data not allocated for November
<p>Vodacom I spoke to soon. I have not received my airtime or data for this month. Various calls to your company and the problem has not been resolved. </p> <p> </p> <p>I have not received the 250meg data plan as you promised Today is the 18th and my account gets debited on the 29th of every month. </p> <p> </p> <p>Your query has been escalated to a support specialist. Your ref number is:1- ********** 8786 Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom</p> <p>Your query has been escalated to a support specialist. Your ref number is:1- ********** 0490 Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom</p> <p>I will be cancelling my debit order as I am paying for services I am not receiving. I have to keep phoning your company as no one comes back to me. </p> <p> </p> <p>I want this resolved today, if not I will take my contact elsewhere. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I bought airtime and it was not allocated either.
Your account has been recharged with R55.00.Talking Points earned: 6. New balance: R55.00. ***.
Basically my cellphone is useless due to your incompetence.
I bought airtime and it was not allocated either.
Your account has been recharged with R55.00.Talking Points earned: 6. New balance: R55.00. ***.
Basically my cellphone is useless due to your incompetence.
I have had no calls from you Vodacom after I have made several calls to your Customer Care and promises that my problem is fixed.
WELL IT HAS NOT BEEN FIXED. I CANT USE MY PHONE. I CANT BUY AIRTIME OR DATA AS IT JUST DISSAPEARS.
I want to cancel my contract and you can have your phone back and reinburse me since I got the phone. I have been a loyal customer with you for many years. I am paying for services that I am not getting. THAT IS *****.
I have had no calls from you Vodacom after I have made several calls to your Customer Care and promises that my problem is fixed.
WELL IT HAS NOT BEEN FIXED. I CANT USE MY PHONE. I CANT BUY AIRTIME OR DATA AS IT JUST DISSAPEARS.
I want to cancel my contract and you can have your phone back and reinburse me since I got the phone. I have been a loyal customer with you for many years. I am paying for services that I am not getting. THAT IS *****.
And still not a word from Vodacom. I still have no airtime, second month in a row. You have been paid, now fix my Airtime!!!!!!
And still not a word from Vodacom. I still have no airtime, second month in a row. You have been paid, now fix my Airtime!!!!!!