RB
Rudy B

1 reviews | Active since Apr 2014

22 Aug 2017, 02:16

Airtime and Data *****

On Monday 21 Aug at 16:25 I recharged with R155 airtime and 2G data. My airtime and data soon depleted within a matter of minutes. I recharged again at 8:45Pm with R155 airtime and another 2G worth of data and minutes later found myself with no airtime and data. Now I call the Vodacom customer care center but their phones go unanswered, very ***ardly. I demand a refund for all 4 of my purchases ASAP! Vodacom is a ripoff!!!

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 16:21
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc