1 reviews | Active since Oct 2016

22 Aug 2017, 09:34

Airtime and Data Disappearing

I'm sure Vodacom is aware of the problem, as a customer who has suffered this fate, I would like to know what is going to be done though?

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 11:53
Official

Dear Jodene

Kindly be advised that feedback has been sent to you via SMS.

Regards,
RJ