JP
Joseph P

1 reviews | Active since Mar 2014

17 Feb 2015, 08:45

Airtime and data bundles

I am on Vodacom prepaid cellphone, but I have notice that there is a problem when it comes to billing. I buy my self R12 airtime and data bundles to access my whatsapp and at time internet. But 1 thing I have noticed once my 3G for data is on also my airtime gets billed simultaneously as my data bundles. Can someone explain how can this happed as a result I have been comparing this with my wife who is also on Vodacom she experience this.

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2015, 08:49
Official
Hello bncd47,

We do thank you for posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team