MR
Mpho R
1 reviews | Active since Nov 2015
07 Mar 2017, 17:17
Airtime and data
<p>I topped up my account with R100 @ 15:06,then vodacim deducted their R11 fine, then i bought R15data 100Mb, within 15minutes i have no data no airtime then i call vodacom Frans Madiba then tells me i have a daily subscription of R50 running on my number which i dont know of , then i recharge again with R24 airtime same thing again this just another way of ripping customers off i want my data and airtime back</p>
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Vodacom's replyOfficial
08 Mar 2017, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2017, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,