1 reviews | Active since Oct 2016
Airtime and Data
On Monday the 30 October I recharged my airtime for R55 and did not use it on that day. In the evening I recharged my data for R59. The next day 31 October I had to make an important call and I was not able to as it said I had no airtime. I found that very strange as I had recharged the previous day with R55. I spoke to an agent called Siya and he was not very helpful. This is the umpteenth time that I have had a ****py service from Vodacom and am seriously considering taking my business to Telkom. TErrrrrrrrrrrrrrrrrrible service,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
