TR
Tiani R

1 reviews | Active since Sept 2017

07 Sept 2017, 11:47

airtime and data

Airtime and data disappear so Quickly, i think it is time you refund me one moment I had data and airtime, with no warning both just disappeared.

i also dont get any more smses telling me that my data is almost depleted.

useless id say

0
Replies (3)
Vodacom
Vodacom's reply07 Sept 2017, 12:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Sept 2017, 13:52
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM

Best regards,

TR
Tiani R's update07 Sept 2017, 14:06
Reviewer Update
Vodacom Refunded me with R100 airtime thank you