TM
Thembinkosi M
1 reviews | Active since May 2021
01 May 2021, 19:16
Airtime advance **** by vodacom
I have a contract with them every month there is extra charge than each month when I check the statement is airtime advance which I don't even do always I several times to tell them to cancel the advance service permanently but they can't I always pay over charged bills for something I never used
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Vodacom's replyOfficial
02 May 2021, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team