KM
Kyle M
1 reviews | Active since Dec 2022
05 Jul 2023, 09:45
Airtime Advance Opt in ****
A popup came onscreen to ask if I wanted to opt in for Automatic Airtime advance. I said CANCEL a few seconds later I was informed that 8 had opted in. I don't have fat fingers. I know I pressed cancel. I am absolutely DISGUSTED. We already pay some of the highest data charges in the world even while inflation is killing us, do we really need Vodacom actively trying to sabotage us. It is disgusting. I have witnesses .
If anyone else has had this issue please contact me @ *** , my family are advicats we would like to start gathering evidence for a case and perhaps ******** charges.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
05 Jul 2023, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2023, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kyle M's updateReviewer Update
05 Jul 2023, 11:20It's not about the money. What is wrong with you?
KM
Kyle M's update05 Jul 2023, 11:20
Reviewer Update
It's not about the money. What is wrong with you?
