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Noli D
1 reviews | Active since Dec 2013
26 Nov 2025, 13:49
Airtime Advance Inconvenience
Tried to load airtime this morning and it says I have an outstanding airtime advance of +-R300 however when I look at the app I don’t have any advance history-contact me!! I need airtime, I havent bought an airtime advance for such an amount
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Replies (2)
Vodacom's replyOfficial
27 Nov 2025, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Nov 2025, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Noli D's updateReviewer Update
27 Nov 2025, 17:00You people are *********** clowns! Give me an email address of one of your supervisors so I can send screenshots of exactly what I see on the app! Your *********** agent Kim called me,thumbsucking information of where I need to go on the app etc! The balance shows airtime advance R0,00 yet when I load airtime it tells me it’s deducted due to an outstanding airtime advance! Which I never took! That is the whole point of my complaint-Do you people need AI to explain this you!?? Get me someone smart with common sense to fix my issue!!
ND
Noli D's update27 Nov 2025, 17:00
Reviewer Update
You people are *********** clowns! Give me an email address of one of your supervisors so I can send screenshots of exactly what I see on the app! Your *********** agent Kim called me,thumbsucking information of where I need to go on the app etc! The balance shows airtime advance R0,00 yet when I load airtime it tells me it’s deducted due to an outstanding airtime advance! Which I never took! That is the whole point of my complaint-Do you people need AI to explain this you!?? Get me someone smart with common sense to fix my issue!!