JM
Joyce M
1 reviews | Active since Sept 2018
19 May 2023, 13:57
Airtime advance ****
Woke up this morning to discover that a simswap was done on my phone. I now owe over R300 in airtime advance. Who is liable for this amount? I did not give anyone my personal information. They even cleared my bank account
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Vodacom's replyOfficial
20 May 2023, 11:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2023, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team