Airtime

<p>Today my boyfriend bought me R12 airtime and i used it to buy R5 data of which in the space of 2 hours all of this was gone, i then called the custmer care line on 111 and spokje with Buhle Mthembu who advised that the airtime was eaten by my phone and vodacom will not pay for it. I told hime that i do not worry about the data but all i wanted was my airtime balance, as he advised that he could see on my billing statment but he cannot assist me he even asked me to get off the like as he advised that he want to assist other customers. All i wanted was my airtime balnace to be refunded as i made it clear with hime that i dont mind about the data but it my airtime im quirying about.</p> <p> </p> <p>Im writing this review as an unhappy customer with the service i have received after vodacom has taken my airtime for all i don't know why as little as it was but i was going to use it. </p>