PB
Philip B
1 reviews | Active since Jan 2023
22 Dec 2025, 08:04
****** AIRTIME
BE AWARE VODACOM ***** YOUR MONEY. Unfortunately you can't rate Vodacom zero. Loaded airtime on a prepaid SIM yesterday and purchase 150 + 150 gigs and received a Vodacom SMS. It worked yesterday and this morning the SIM was deleted and Vodacom advise that it was inactive for more that 3 months. Customer care was zero help advising they can't reactivate the SIM or refund me. Gave me a **** email to send proof of payment. Again Vodacom proof how pathetic they are I will definitely move my account to another service provider.
Helpful (0)
Replies (3)0
Replies (3)PB
Philip B's updateReviewer Update
22 Dec 2025, 08:44Let's see if Vodacom will reply
PB
Philip B's update22 Dec 2025, 08:44
Reviewer Update
Let's see if Vodacom will reply
PB
Philip B's updateReviewer Update
22 Dec 2025, 11:39Waiting to see if they will refund the ****** money
PB
Philip B's update22 Dec 2025, 11:39
Reviewer Update
Waiting to see if they will refund the ****** money
PB
Philip B's updateReviewer Update
24 Dec 2025, 15:45Thanks but this was NOT my request. I asked for my money to be refunded to my BANK account not a Contract number.
But again Vodacom just do as they like and think they resolved the matter.
In any case hopefully I will be rid of them shortly. Used to be a loyal customer since the started in RSA. But again they just proof what they became, a greedy company.
But yes according to them the case is resolved so let leave it at that.
GREAT SERVICE WILL DEFINITELY NOT ADVISE PEOPLE TO USE THEM.
But again Vodacom just do as they like and think they resolved the matter.
In any case hopefully I will be rid of them shortly. Used to be a loyal customer since the started in RSA. But again they just proof what they became, a greedy company.
But yes according to them the case is resolved so let leave it at that.
GREAT SERVICE WILL DEFINITELY NOT ADVISE PEOPLE TO USE THEM.
PB
Philip B's update24 Dec 2025, 15:45
Reviewer Update
Thanks but this was NOT my request. I asked for my money to be refunded to my BANK account not a Contract number.
But again Vodacom just do as they like and think they resolved the matter.
In any case hopefully I will be rid of them shortly. Used to be a loyal customer since the started in RSA. But again they just proof what they became, a greedy company.
But yes according to them the case is resolved so let leave it at that.
GREAT SERVICE WILL DEFINITELY NOT ADVISE PEOPLE TO USE THEM.
But again Vodacom just do as they like and think they resolved the matter.
In any case hopefully I will be rid of them shortly. Used to be a loyal customer since the started in RSA. But again they just proof what they became, a greedy company.
But yes according to them the case is resolved so let leave it at that.
GREAT SERVICE WILL DEFINITELY NOT ADVISE PEOPLE TO USE THEM.