MB
Mareli B
1 reviews | Active since Oct 2015
01 Apr 2016, 11:24
Airtime
I am on a vodacom contract where I should receive R150 airtime per month.This morning I only received R100.Dailing 111 said I have not used any airtime since my top up.So where is my R50?I was on hold with the call centre,but after 22min was cut off.Still with no explanation. I have a data bundle so the money could not have gone to data.Can't wait for my 24month contract to be done.I am sick of vodacom.
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Vodacom's replyOfficial
01 Apr 2016, 14:29Hello MarBri,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2016, 14:29
Official
Hello MarBri,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,