1 reviews | Active since Aug 2017
Could someone please explain to me what would be using up my airtime when my data is switched off? I use MiFi or WiFi for Internet. I thought I was imagining this until this month. I made a call for the first this month this afternoon that lasted 22 seconds because I ran out of airtime. So please break it down for me Vodacom as to how does one use up their airtime with their data switched off and yet to make a call? We pay you more than enough for our data and airtime for you to still have the audacity to ***** it back. Can I have my airtime back please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Nomashaka Hawes,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Nomashaka Hawes,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
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