AIRTIME

I bought airtime for my modem R200.00, when I tried to convert it, it said there was a problem with the network and that I should try and do it later. I then tried this morning and to my surprise I had no airtime to convert to data bundles.<br> <br> I called vodacom, to try and see if they could help me. Xolisa the call centre agent, gasped when i told him what happened, then said he would investigate, I then asked him what he would investigate cause he hadnt even taken the number for the modem. I gave it to him, he put me on hold and i was never attended, till I just decided to end the call.<br> <br> So the crux is, I lost R200.00 IN AIRTIME. I run a business so I need to have data, I had to buy more data agin, just so I can work.<br> <br> Kind Regards<br> Bukiwe Tom