WS
Willem Söhnge
1 reviews | Active since Jun 2020
24 Jun 2020, 06:57
AirG ******** Subscription
I see I am one of many complaining about this AirG service you ********ly subscribe your users to. How can you add products to someone's account without their approval? R2 a day for "Fun Chat" and R10 a day for some Games?
I don't need help unsubcribing, I found that after searching through the entire website (your Unsubscribe link in the message doesn't work). I simply want to know how you are getting away with billing millions of customers for something they didn't ask for? Why has nobody taken legal action against you? Corporate thievery.
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Replies (1)Vodacom's replyOfficial
24 Jun 2020, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2020, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
