pR
petra R

1 reviews | Active since Apr 2015

18 Apr 2015, 20:59

AirG Social subscription

Today I received a sms stating that a R7 AirG Social Subscription will be deducted from my account. A subscription I didn't ask for. I phoned the help desk where the person advised me to unsubscribe on Vodafone Live. On my Vodafone account I could not find any active subscriptions. Last week I received the same message and R7 was deducted from my account. What must I do to unsubscribe from AirG. The next R7 will be deducted on the 20th and I would like to sort this out before then.

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 07:44
Official
Hello Blomfan,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team