pR
petra R
1 reviews | Active since Apr 2015
18 Apr 2015, 20:59
AirG Social subscription
Today I received a sms stating that a R7 AirG Social Subscription will be deducted from my account. A subscription I didn't ask for. I phoned the help desk where the person advised me to unsubscribe on Vodafone Live. On my Vodafone account I could not find any active subscriptions. Last week I received the same message and R7 was deducted from my account. What must I do to unsubscribe from AirG. The next R7 will be deducted on the 20th and I would like to sort this out before then.
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Replies (1)Vodacom's replyOfficial
22 Apr 2015, 07:44Hello Blomfan,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply22 Apr 2015, 07:44
Official
Hello Blomfan,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
