DP
Derren P

1 reviews | Active since Mar 2009

08 Jul 2015, 12:08

AirG Social Services

I never signed up for AirG Social Services, yet Vodacom have allowed them to bill me for the last three months. What happened to your double opt-in? Why does AirG social services not show up on My Vodacom under Services (they should according to your help)? And why when I sms STOP ALL to 30333 it tells me I am NOT subscribed to anything but my bill says otherwise. Unsubscribe me and refund all billing.. currently at R77.

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2015, 13:16
Official
Hello derren,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team