MR
Michael R

1 reviews | Active since Nov 2012

14 Apr 2016, 16:34

AirG Social Service Billing

Good day,<br> <br> Through my ignorance I kept ignoring a weekly message stating a recurring bill of R7.00 will be deducted by Air G Social from my account as I thought it was spam.<br> Every week since the 03/01/2015 I have been ********ly billed R7.00 from my account, as I have never subscribed to this or let alone even know who or what Air G Social do???<br> If my calculations are correct I have been billed roughly (65weeks x R7 = R455) off of my account?<br> I am actually shocked that Vodacom could do such a thing especially as I have now discovered numerous other customers have been in the same situation.<br> <br> Please cancel this subscription IMMEDIATELY and do the right thing and refund my account.<br> <br> Regards<br> Michael

0
Replies (1)
Vodacom
Vodacom's reply15 Apr 2016, 06:40
Official
Hello michaelrubelli,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team