Airg Service
<p>I had a look at my bill this month and noticed that there is an AirG service deducted from my account at 1.75 per day, a service I did not subscribe to. I queried this with Vodacom and except for just unsubscribing me they are not able to help any further. Their response is that I was probably "hacked" and there is not much they can do about this. I searched my smsses and the only reference I have of Airg is the following "Welcome to Vodacom Airg, First day free then R2/day...." Vodacom is fully aware of this ********** service, and looking at the sms, they are involved with this too, or their name is being used falsely on their own network, and yet they are not willing or able to take action against this service. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
