dL
dave L

1 reviews | Active since May 2011

11 Aug 2017, 08:01

airG gold *******

<p>i have revieed my bills from vodacom and have been charged R1.75 a day for airG gold. what the hell it is is beyond me but after reviewing the web it seems this **** is happening to thousands of people. i have never and would never subscribe to someting i do not need. thia is a total *******. looking at reviews vodacom know all about this yet do nothing. i think millions of rands are involved. i will be speaking to the ombudsman today and taking this further</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Aug 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Aug 2017, 13:38
Official

Dear Dave,

Feedback has been provided.

Regards,

Cassandra