TM
Tina M

1 reviews | Active since Dec 2014

13 Feb 2017, 12:06

Airg Gold deducting my airtime - please stop this!

<p><span style="color: #555555; background-color: #ffffff;">Im cancelling this subscription of Airg Gold which i dont even know of for the second time now, it took R2 from my airtime yesterday and again today i never gave any consent for this. I just need assurance that it wont deduct again plz as i did cancel this subscription a few days back after i spoke to one of your consultants and was informed of this Airg gold. </span></p>

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Replies (1)
Vodacom
Vodacom's reply13 Feb 2017, 12:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team