AIRG

On the 14-04-2015 and 21-04-2015 I received an SMS stating that my recurring R7:00 Subscription (which I have NEVER subscribed to) will be billed.Upon querying this deduction with Vodacom they have rectified the issue by refunding the amount due. <br> <br> However, I have followed up on this and requested further information: How and when did my number get subscribed to this service in the first place? (Reference: A1-X20Q-BOT1LT) they stated that I will receive feedback in 1 working day. I have not yet received feedback, and when calling the call center, the phone merely rings and then after some time disconnects.<br> <br> If this service is causing so much havoc, why is it not discontinued and why is vodacom clients not notified of this system bug?