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Doreen M

1 reviews | Active since Oct 2016

25 Jul 2017, 12:57

Air time Stollen *** Lennox

<p>I am a Pre-paid client of Vodacom for years. In the passed few months I have been recharging and notibing that my air time is disappearing every week. When I recharge for example R55 or R29, the following day all my air time is gome. This needs to stop and I demand a refund. My number is ********** Lennox Morare. I don't want to consider changing network.</p>

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Replies (2)
Vodacom
Vodacom's reply25 Jul 2017, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Jul 2017, 08:17
Official

Dear *****gwe,

Please note that feedback has been provided.

Regards,

Cassandra