RB
Rudolph B

1 reviews | Active since May 2018

19 May 2018, 10:12

Air Ticket Gift Vouchers - You can't Use

2 Air ticket Gift Vouchers have been issued in 2017, since then we have tried to exchange the vouchers for tickets without any success. We have been to Vodaworld on a few occasions, we have been referred to various people without success. We feel this is ***** as it is easy to hand Gift vouchers out but you can't use it. Voucher numbers ********** 44 & ********** 09

0
Replies (1)
Vodacom
Vodacom's reply19 May 2018, 11:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team