JP
Jeremy P

1 reviews | Active since Apr 2015

25 Apr 2015, 19:47

Air G subscription

Hi,<br> <br> I apparently have a subscription to Air G which I have never heard of. I have never subscribed to this.<br> <br> How do I unsubscribe to this?<br> <br> I called customer care who told me that I have no subscriptions but yet I am still being billed for this.<br> <br> I got another SMS today saying: \Your recurring R7.00 Subscription to AIrG Social Service will be billed on 2015-04-27. To unsubscribe click link.<br> <br> How is it possible that I am subscribed to something I have never heard of?<br> <br> If there are any more deductions from my airtime I will have to take this much further than this as this is definitely ********.<br> <br> Please get rid of this "subscription\"".<br> <br> """

0
Replies (1)
Vodacom
Vodacom's reply26 Apr 2015, 06:40
Official
Hello Pieters_J,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,