RN
Rudi N
1 reviews | Active since Jun 2013
29 Jun 2015, 14:13
Air G social services
For a few months now a R7 weekly debit order for Air G social services was deducted from my bank account and it is for a subscription I never agreed to. I dont know what this service is. There is no option to unsubscribe from this social service on the link the give you on the sms. Vodacom is not able to tell me how long this is going on for. R7 a week is ridiculous and I want the money paid back to me unless Vodacom and Air G can proof that I approved this service.
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Vodacom's replyOfficial
29 Jun 2015, 15:25Hello Rudi Norval,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Vodacom's reply29 Jun 2015, 15:25
Official
Hello Rudi Norval,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.