Agreed Monthly Data Bundle Not Honoured

I have been a Vodacom contract customer for 15 years, and now am seriously considering moving to another network.<br> I upgraded one of my 3 contracts to a Flexi 200 package with an iPhone 6 64 and 1 gig of data for R559pm. Now that the first day of the month arrives, I see that the data bundle has not been allocated.<br> When I contact the call centre, they deny the data bundle's existance and the guy on the other end says 'Sorry sir, there's nothing on the system saying you have a data bundle' although there was clearly a recorded telesale made to me. I consider this a blatant breach of contract and am utterly disgusted that I have to go through this. And, I'll let it be known, this isn't the first time Vodacom has done this to me..you decide whether it's a mistake or not