AN
Andrea N

1 reviews | Active since Jan 2012

05 Mar 2020, 10:23

AGREE - PATHETIC. ATROCIOUS. WORST NETWORK IN SA CURRENTLY

I totally agree with PATHETIC. ATROCIOUS. WORST NETWORK IN SA CURRENTLY, as I have one of those contracts mentioned in this complaint and we have 2 reference numbers for the calls logged with Vodacom. We were told 48 hours to resolve this and that a technician will be sent to sort it out. Two weeks later and every day we get home we still have no signal/connectivity. We are being billed every month, but we can't use our Wifi, WhatsApp, SMS's or contact anyone. The worst part of this is that you can't even contact Vodacom, because you can only do emergency call, due to no signal. This is clearly a breach of the contracts that we have with Vodacom, as we are being billed every month, but they have not been providing us with any connectivity for when we most need it.

0
Replies (0)